At Teez by Annie, I want you to love your wearable reminders. If your order isn't quite right, I am here to help you. All sales are final due to the custom nature of the prints. I take great pride in my quality, but I am human! If you receive a shirt that is damaged , please contact me within 48 hours of delivery with a photo of the defect. I will send a replacement at no cost to you. Original shipping costs aren't refundable. No returns for customer mistakes or change of mind.